Contact WhyLightWorks
Have a question about your 7-day education access, customer support area, team area, or general website access? Use the details below and we’ll point you in the right direction.
General support
For website access, customer support, team support or general WhyLightWorks questions, please contact Admin.
Already have a Brand Partner?
If you already have a LifeWave Brand Partner, please contact them first. They are usually the best person to support you with your account, order link, product guidance and next steps.
If you are logged in to your customer or team area, your support contact may also appear inside your private support pages.
What we can help with
- Website login or access issues.
- 7-day education access questions.
- Customer support area questions.
- Health tracker or progress tracker access.
- Team member support pages.
- Referral link or sponsor connection questions.
WhyLightWorks provides education and general wellness support only. We cannot provide medical advice, diagnosis or treatment guidance.
Medical or urgent questions
Please do not use this website for urgent medical concerns. If you feel seriously unwell or have urgent symptoms, contact the appropriate medical service.
In the UK, call 999 in an emergency or use NHS 111 for urgent medical advice where appropriate. For non-urgent health questions, speak to your GP, pharmacist, consultant or another qualified healthcare professional.